Listening to the patient’s family stories of life and love that they share with me is a great part of my job. Being with this practice for 40 years, affords me the opportunity to care for the children of the patients that were just little kids when I started working. As an assistant, using my compassion and empathy to help make the patient’s visit with us an enjoyable experience, assisting the doctor by anticipating his needs during procedures, and the needs of the patient, and doing whatever is necessary for the team to keep the office running smoothly and efficiently, are everyday events. In addition, it is easy to give the patient reassurance when I believe and know that Dr. Johns is an excellent dentist… gentle, informative, and a perfectionist in his work.
In my personal time, I enjoy improving my Body/Mind/Spirit connection through workshops, retreats, classes, and practicing meditation and Reiki. I love to travel, read, watch movies, and love the time spent with my family… especially my grandsons.
Every day I get to see patients I have built relationships with over the years, meet new patients and learn about their lives, and my fellow team members who are incredibly wonderful. Combined, these three things make me look forward to coming into the office. This is a dental practice where the emphasis is on providing gentle, thorough care based on the needs of each patient. We take our time and we are respectful of those we care for. I assess oral health conditions, perform oral cancer screenings, take X-rays, perform root planing and scaling, clean teeth, and apply sealants and fluoride. I also educate our patients about home oral hygiene practices and how to stay healthy between visits.
In my down time away from work, you’ll find me reading, watching TV or a movie, or playing a game. But most of the time I’m busy with the family, including my husband and my son and daughter. The kids have many sporting events and academic activities, and I am always there to cheer them on.
Dental Assistant / Front Office Assistant
You will most often find me working chairside with Dr. Johns. I assist him and support our patients, by making sure they are comfortable. I also work in the front office with Mia. I file patient charts, verify insurance, and schedule appointments. One of my favorite things about working with our patients is getting to know them personally. There are times that I assist on a patient’s case and it drastically changes the appearance of their smile. I love being apart of the journey.
I moved to Highland from northern Illinois, to live with the man who became my husband, who's a native. We have four dogs: Peanut, Slim, Daisy, and Marshall. I come from a large family and they are very important to me.
Financial / Treatment Coordinator
We have great patients. I look forward to their visits, whether they’re coming in for a checkup and cleaning or more in-depth work. Our relationship with each patient is something I take pride in; they are a part of our extended family. Around our office, I take care of many things, from making and confirming appointments to sending out appointment reminders, verifying dental insurance for our patients, and overseeing the new patient paperwork and charting. I also work with our patients on financial matters, including pretreatment estimates and payment plans, and their insurance claims, too. I also order our office supplies and make sure that our software is current. I tend to be constantly moving, but I’m never too busy for a chat.
When I’m not spending time here at the office, I’m living an adventure with my better half, Tom, and our two dogs, Juno and Charlie. Movies, reading, art, and photography are a few of my favorite things.
Our patients make each work day a joy for me. They are such fascinating individuals and I learn from them and laugh with them, which means my day passes quickly. My regular duties are all patient-focused: I take dental X-rays, perform oral cancer screenings and tooth cleanings, do root planing and scaling, and apply fluoride and sealants. I also spend a lot of time with every patient talking about best home dental hygiene practices and how to keep their oral cavity healthy between visits to our office. When a patient comes in for a recheck and I can see that their home care routine has changed and their mouth is healthier as a result, I’m smiling, because I know I’ve made a difference.
My personal life centers on my two sons. I stay very busy volunteering for their school and sports activities. For leisure, I enjoy walking my puppy dogs.
I love sitting in my office and listening to our patients as they come and go. Because of my limited office involvement until recent years, I have had nothing to do with building the relationships that exist with our patients over the years. As a relative outsider, I am overwhelmed by the genuine and thoughtful exchanges between our patients and our team members. Here, I manage many aspects of our practice, including bookkeeping, human resources and marketing.
I count myself a lucky woman, as I not only have a job I love, but I get to work with my husband, Dr. Rick! I have genuinely enjoyed raising our two amazing, horse-crazed daughters with him, and they have recently started working here with us. With his support, I am able to be active at the girls’ schools, in our community, and in the development of the girls’ riding careers, too. Like most families, we are wickedly busy, frenzied, and on the run, but I wouldn’t trade any of it with anyone!
I just started working here this year with my sister, Hailey. Dr. Rick is my father and he’s the best at everything! I really like working with my mom, but my parents ask me to help with all kinds of things. I love my dog Holly and my pony Ivy! I wish that I could be at the barn with Holly every day! Oh, and I totally love my family!
Like my sister Genevieve, I just started working here. I do whatever my parents ask me to do. Sometimes I research online, sometimes I help my mom with whatever she’s working on; I have even helped her pay the bills! I really like it that my parents ask for my input. While my schoolwork has to be my priority, my sport is my passion! I ride the hunter-jumpers, specifically the hunters. If I could live at the barn, I would! With my family and Holly, of course!